F & B Articles – The Biggest Reasons Restaurants Lose Customers

I received this article from one of the internet sites that I follow. The website is RestaurantNews.com. The article is “The Biggest Reasons Restaurants Lose Customers”. You may have been successful before with with loads of customers flocking to your restaurant. Still that was before, now there might be a slowdown in revenue. Your customers might be dining somewhere else. That is why you have to pay attention to the social media. See what people is saying about you. Occasionally the customer might exagerate. But when there is too many of the same complains, there might be some truth in it.

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6 Ideas to Turn Your Restaurant Employees into Rock Stars

Every bar or restaurant owner understands how critical their employees’ performance are to their business. Just watch any episode of Restaurant Stakeout on the Food Network, and you’ll see all of the things that can go wrong inside restaurants when trouble employees act inappropriately on the job, such as stealing, drinking, or treating customers poorly when nobody is around to see them in action.

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Everything I Know About Customer Service I Learned at Disney World

While in Disney World last week, I visited the One Man’s Dream attraction at Hollywood Studios, which is a mini-museum of sorts all about Walt Disney’s life and how he grew his company to be one of the most successful of all time. I learned that when developing his theme parks, Walt Disney wanted to do things differently and completely redefine guests’ expectations of what an amusement park could be. He firmly believed that they were putting on a show for guests. Therefore, those who worked at Disneyland (and later Disney World) were to be called “cast members” rather than “employees” (and they still are).

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