Creating Great Customer Service Culture

If the Front Line staff is professional, friendly and is able to handle a customer’s needs, then that customer will have a positive impression of the hotel or its restaurant. Customer will not know how good your food is or how beautifully decorated. His only first impression of your place is how your frontline staff treats him. This experience can lead to repeat business and also as great word of mouth advertising tool.

Share
Read more

Some Ideas to Help you Market your Restaurant

A lot of people have this romantic dream of owning a restaurant. There are several challenges that you must go through in order to succeed. You need to bring customers to your place by doing something different. Cause customers are the life and blood of any restaurant. So how do you bring them in? In this blog are some of ideas that I have done and also some that I have seen to be successful.

Share
Read more