You may have the tastiest food in town, but you don’t see repeat business. Customers go out your door praising your food but you never see them come back. Business start dropping. You spend tons of money on advertising, but you still never get repeat business. You wonder whats wrong. Could it be the menu. You change the menu but still business doesn’t come. This the senario in most failing restaurants. The owners think that its all because of the food. But there are other reasons why guest don’t return to your restaurant. RestaurantNews.com has an article on what customers don’t like about your restaurant. This could be one of the factors why your customers are not returning.
Below is an exceprt from the article, if you would like to know please click on the link.
If you asked your loyal customers what they love about your restaurant, they’d probably have a long list of likes. But what about the customers who don’t like your restaurant? The ones who have a bad experience and never come back? Since you don’t have the chance to ask them what went wrong, read over this list of seven common restaurant turn offs. Are you guilty of any of these offenses? If so, you might be turning customers away!
1. Bad smells.
Customers want to smell delicious things coming from your kitchen. These are the smells that make them anticipate your food. However, they definitelydon’t want to smell cleaning fluids, burned food, old fish, or your bathrooms.
Read more here What Customers Don’t Like About Your Restaurant