Bar games are a good way to maximize your sales with your current guest and also to create an atmosphere of fun and laughter in your establishment. There are a number of bar games that you can buy and use, all depending on the kind of bar that you have and how much fun your customers likes to have. Apart from the normal darts and pool, I have also purchased some table drinking games that can be played at the guest table. Below are two of the games that I purchased recently. [...] Continue Reading…
My boss liked to use this quote often. He used to say “A Customer is a Person who has Our MONEY in his Pocket”. Then he goes on to say how we are going to take our money from him. If you think that this quote is dishonesty, then you are in the wrong line of business. You have spend thousands on advertising and promotions, you need to get the returns right. Once a customer steps into your restaurant he has set his mind that he is going to eat here. Most of the time the customer has already decided what to eats. In my restaurants I use certain tactics to get the customer to spend more. The methods are simple task that you and your staff can do in order to increase your sales from the existing customers.
Service can be described as a “performance” of some kind involving two parties, whereby one party is the benefactor and the other party is the performing party receiving some type of monetary payment. The value of the Service depends on the personal experience of the benefactor. When I looked it up in Webster’s, there it was at #11 out of 31 definitions. The payment part was not included, but the key word mentioned was “performance.”
Mother’s Day is just a few weeks away. It is one of the most popular occasion of the year to dine out and celebrate according to the National Restaurant Association in America. This year its celebrated on the 11th May 2014. Most family restaurants will be planning special buffets or hi tea for that Special Lady in Our Life. Mother’s Day like Valentine’s Day and Christmas offers you an opportunity to come out with special promotions thus increasing revenue.
I came across this book on display at a group team building activity in my former hotel. This Team Building company brings lots of different corporate groups to our hotel. This particular group was learning about providing Great Customer Service. The book looked like a children story book similar to the cover of “Who Moved my Cheese”. It even had a boring cover with just the word “Fish” and a drawing of a fish on it. So I just passed it by. Yes I am guilty of Judging a Book by its Cover.
Then lately my present boss, highlighted of about Customer Service and how we can try to make the work more fun even for work that is boring and mundane. He highlighted about the Pike’s Place Fish Market in Seattle, America that is famous. People go there not only to buy fish but also to see the antics of the staff there. He said that there is even a motivational book written about this place. I remembered this book and got it. Like most books in this lens, its a simple to understand and a fun read. The book shares with you how to boost your employee morale and thus increases your revenue.
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October is the month to hold fun as well as scary promotional activities in your establishment. Its Halloween month. Host a Halloween bash in your bar or restaurant. If you are managing a restaurant come out with seasonal specialties such as Pumpkin Soup, Apple Cider Stew and so forth. Redesign the items by adding some gore into it. Send out free invitations to your regulars. Come out with humorous eye catching flyers. This year I am developing a doorknob flyer shaped like a white ghost and I will hang it on our room guest doors in the afternoons. [...] Continue Reading…
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In my previous post Restaurant Promo Ideas #24 :- Chef’s NIght Buffet , I wrote about getting a Celebrity Chef to come and promote your restaurant. But if you are not able to engage a Celebrity Chef or Guest Chef, then why don’t you create your very own Hometown Celebrity Chefs. Holding tournaments in your restaurant is a fun approach to create awareness. This is one of the reasons why I carried out a Dart Competition to promote our Sports Bar. [...] Continue Reading…
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One promotional activity that some restaurants as well as hotels prefer to carry out is to have Guest Chefs. Should they possess the budget, they will get a Celebrity Chef to prepare some dishes. Most of time hiring a Celebrity might not bring you the profit you desire after taking out the chef’s expenses as well as their perks. However its a good advertising and marketing hook in order to let people know that you are around. [...] Continue Reading…
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